More Calls

So I called Friday, and my contact had been out of office, so I left a voicemail message.

No word back, so I called again today. Got voicemail, left a message, got a call back about an hour later. I was on another line, but got a lengthy voice message. Apparently a written response was sent out February 5, which, I suppose, would be exactly 15 business days, even though they had said "days", not "business days", and that I would "hear back" in that time, not that they would take that time just to decide.

Then my contact stressed two points:
1. She provided a general office number to call that "anyone there could help me". This is despite the ship's officer specifically giving me her name and contact number. She mentioned this twice in the message, so I'm guessing she's tired of dealing with me.
2. If I wanted to send an "additional" request to them, I could submit another written response. This was a bit vague - I mean, if I was satisfied with their response, I wouldn't need anything else from them. I am now doubtful that they did anything else for me. At the same time, it was a voice mail, so maybe she simply could not give details on the phone.

So, now I'm waiting for a letter in the mail. If they outright deny any additional compensation, I will have to start promoting this blog, and start thinking about a YouTube video.